I don’t know what I need. Where do I start?
Tell me what your business does and what you’d like to improve. I’ll look at what you already have, explain the options and recommend a starting point. You don’t need to choose a package before getting in touch.
What is the current package offer?
The current package offer starts at £521.25 for Get Online, £896.25 for Get Found and £1,271.25 for Get Chosen. These are one-off setup fees. Optional extras, ongoing care and third-party charges are separate. Custom plans are quoted for the work you choose. You’ll receive the final scope, price, payment terms and any applicable VAT before deciding. Prices shown are in GBP.
Can I choose just the services I need?
Yes. Choose from website work, Google setup, social media, booking tools, branding, email marketing and ongoing help. You can start with what you already have. I’ll recommend a custom plan and confirm the work and price before you decide.
Are there monthly fees or other running costs?
If you want me to look after your website, Managed care is £39 per month. Managed+ is £79 per month and includes 90 minutes of website changes. If you manage the site yourself, you pay your chosen website platform directly and there is no White Magpie monthly fee. Your website address, business email, booking software and payment processing may have separate charges. I’ll explain the relevant costs before you decide.
Do you work with businesses outside the UK?
Yes. I’m based in Norwich and work remotely with small businesses around the world. Tell me where you’re based and who your customers are. We’ll discuss communication, your local market and which booking or payment tools are available in your country. Quotes are in GBP unless another currency is agreed.
What will you need from me?
I’ll ask for your business details, service information, prices and any photos or existing brand files we need. You’ll also need to approve content and authorise access to your accounts. I handle the agreed setup, including business email; you stay in control of the accounts and complete any identity or ownership checks a provider requires.
Can you work with what I already have?
Often, yes. Send me your website, social profiles, Google listing or booking system and tell me what you want to improve. I’ll check the tools and access available, then recommend useful changes. You don’t need a completely new setup if your existing tools can do the job.
Can customers book and pay through my website?
Yes, through a suitable booking or payment provider. Get Chosen includes help choosing and setting up a booking system within the work described in your quote. Booking setup can also be added to another package. You pay the provider’s subscription and transaction fees directly, and features depend on the system available to you.
Will every business get a Google listing or a top ranking?
Google Business Profile and Maps setup are included where your business is eligible. Google controls verification and rankings, so I can help with the setup but can’t guarantee approval or a search position. Online-only businesses may not qualify for a Business Profile; I’ll check this with you before quoting. Website search setup can still help search engines understand your services.
Who owns the website and business accounts?
Your website address, email, Google, social and booking accounts are set up in your name, with access for you. Before the build, I’ll explain the website platform, licences and transfer options. You choose whether to update the site yourself or have me manage it. The quote confirms the handover and ongoing responsibilities.
Can you help manage my online presence afterwards?
Yes. We can agree ongoing help with your website, social media, Google profile or email marketing. The plan sets out the tasks, frequency and price so you know what I’m managing. The £39 and £79 website care plans cover their stated website work; regular social content and marketing are quoted separately. If you prefer to manage everything yourself, I’ll hand over the agreed setup.